Tuesday, December 16, 2014

Communication Fundamentals 5:Your Tree is Not My Tree


Axiom 1: There is no such thing as perfect communication

Picture credit: Ranee Kaur Banerjee

It is impossible for you to interpret my words exactly, perfectly, just as I meant them. This is because you and I are different in a myriad small ways.

When I say the word "tree," you know what I mean, generally speaking, but you don't know, cannot know my tree. Similarly, you cannot know how tall my tall is or how hot my hot is. My tree, my tall, my hot come from my unique experiences just as your conceptions of those words come from yours.

In real terms, the mere denotation of a word does not really convey its entire meaning. The connotations attached to the word, the context in which it is said, the tone of voice (or punctuations) used when it is spoken, the body language of the sender when the word is expressed, the environment in which it is uttered, the very appropriateness of the word on the occasion it is articulated, the receiver’s faith in the reliability of the sender and his own attitude to the sender, the subject and to himself—all contribute to the meaning that is finally garnered by the receiver.

The aim of communication, thus, is not "perfect" but "effective" communication. Communication is effective when we get the desired result from our efforts to communicate.

The author, Dr. Ranee Kaur Banerjee, is Managing Partner at Expressions@Worka training, consulting and mentoring studio for the development of communication and soft skills

Monday, December 15, 2014

Communication Fundamentals 4: The Ways We Communicate

image credit: www.researchers.in.th

Think of all the ways you communicate everyday.

You think, you read, you speak, you make lists, you gesture, you listen to the radio, you chat on facebook, you watch TV, you talk on your cell-phone...

Extra-personal communication is when you communicate with non-humans. The most common form of extra-personal communication is your exchange of information with or through machines.

When two or more people communicate it is inter-personal communication.

When you communicate with yourself it is intra-personal communication.

When you broadcast a piece of communication to many people simultaneously, it is mass-media communication.

However, you must remember that human communication cannot be neatly pigeon-holed.

Some methods of communication straddle two categories-- talking on the phone or using the computer to chat for example, is both extra-personal and interpersonal communication

The author, Dr. Ranee Kaur Banerjee, is Managing Partner at Expressions@Worka training, consulting and mentoring studio for the development of communication and soft skills

Sunday, December 14, 2014

Communication Fundamentals 3: Why do we communicate?


image credit: 4.bp.blogspot.com


We communicate because we have no choice in the matter. It is an animal need.
We communicate because we don't know how not to.
We communicate because in order to know ourselves, we must see ourselves reflected in other eyes.
We communicate because we could not understand or think if we didn't.
We communicate to express our thoughts, issue commands, get the desired result or influence an action.
But most of all, we communicate to survive.

Imagine your internal organs not communicating.
Imagine your body not receiving or reacting to external stimuli.
Imagine total isolation.

Communication is not an option. It is the difference between living and dying.

The author, Dr. Ranee Kaur Banerjee, is Managing Partner at Expressions@Worka training, consulting and mentoring studio for the development of communication and soft skills